Spot-on, Jed.
1 and 2 are the quintessential components of quality (in the Robert Pirsig sense of the word) therapeutic counselling and constitute possibly the greatest service you could offer someone seeking advice of a personal nature. A method to minimise egoic interference is to make the questions as reflective of the speaker's own words as possible, to minimise distortion. The art comes in doing it without overtly parroting their speech.